A time-out issue on importing customization file and/or on execution of Plugins

A very common issue when user import large customization file into MS Dynamics CRM 3.0 or into MS Dynamics CRM 4.0 the user get time-out error. Sometimes same issue occurs for smaller customization files if database is too large.

In some cases it has been noticed that if database it too large users gets similar error on the execution of normal operations especially like on execution of custom plugins and custom workflow activities.

User get errors like:

• import timeout error.
• Microsoft CRM Platform Error Report: Error Description: Timeout expired Error Details: Details on this error have not been provided by the platform. Error Number: 0x80040E31

Microsoft suggested few solutions to fix this issue among which is to add the OLEDBTimeout and ExtendedTimeout registry subkeys to increase the time-out values, which work incredibly well for me.

Refer: http://support.microsoft.com/kb/918609

I have created .reg file and uploaded into Sky drive which adds these values into registry.

How to Add subkeys using .reg file:

• Download .reg file from following link: http://cid-747f22760c398b1e.skydrive.live.com/browse.aspx/Files%20and%20Folders/TimeOut
• Just double click .reg file and click yes to add values into the registry.
• Registry sub-keys will be added on location: [HKEY_LOCAL_MACHINE\Software\Microsoft\MSCRM]
• restart iis and its ready to rock.

Hope this helps. Please drop some comments if solution is helpful.

Note: If error is vague and does not make any clear sense then user can enable tracing. Please refer to my next blog which is regarding how to enable tracking in MS CRM Dynamics.